The RanLinLi Snow Boots boast premium materials, hand craftsmanship, and retro style perfect for winter. We take great care in packing and shipping to ensure safe arrival, but if you encounter any issues, we'll solve them quickly. Choose EMS/DHL shipping for faster delivery, and if you're not fully satisfied, we offer a 15-day return policy. Your satisfaction is our top priority and we strive for 5-star reviews. Contact us with any questions or concerns and we'll respond within 24 hours.